2103-10 Bank Teller

Macon Bank & Trust Co.
An Equal Opportunity Employer

    
TITLE: Bank Teller                                                                                   
EMPLOYMENT STATUS: Full Time / Part-Time                             FLSA STATUS: Non-Exempt
REPORTS TO: Head Teller / Branch Manager                               EFFECTIVE DATE: 1/1/2020
    

Objective: To provide friendly and professional customer service while processing customer transactions accurately and efficiently.

Essential Functions:        

The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.

  • Accurately process deposits, withdrawals and all types of payments.
  • Cross sell/cash traveler’s cards, money orders, bonds, or cashier’s checks
  • Accounts research on the bank system, place holds on accounts, transfer funds on-line and process miscellaneous items.
  • Balance cash drawer daily, accurately and efficiently
  • Work night deposit bags each morning
  • Work cash items, if applicable
  • Issue, redeem and renew Certificates of Deposits, if applicable
  • Perform Safe Deposit Attendant duties, as required.
  • Understand bank products and respond appropriately to customer inquiries regarding products; refer to CSR as appropriate
  • Understand Retail Banking policies and procedures for position and ensure compliance
  • Providing superior customer service by exhibiting a friendly and professional demeanor at all times; Answer telephone in a professional manner.
  • Accept assignments as required to maintain adequate staffing levels throughout branch system.
  • Count cash/change either brought in by customers or Federal Reserve
  • Keep proper cash levels in drawers.
  • Accept “stop payment” request, “change of address” request
  • Prepare money and balance ATM, if applicable
  • Assist other tellers in locating cash discrepancies.
  • Capable of handling special or unusual customer transactions and answering more difficult customer   questions.
  • Work at other offices if the need arises
  • Participate in bank functions / activities, some of which may be after normal banking hours
  • Other duties as assigned, including but not limited to, Teller Training  
     

REQUIREMENTS/QUALIFICATIONS

Education and Experience: High School diploma or General Education Degree (GED) required. Related retail, sales, or cash handling experience preferred.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

 

Skills and Competencies:

  • Customer service ability
  • Apply basic mathematical skills quickly and correctly
  • Strong basic computer skills
  • Knowledge in how to operate an electronic calculator
  • Excellent verbal and written communication skills
  • Outstanding organization skills
  • Ability to perform job functions accurately and with attention to detail
  • Ability to multi-task and remain organized
  • Ability to maintain confidential customer and Bank information in a responsible and secure manner

 

WORKING CONDITIONS

  • Traditional retail office environment
  • The noise level in the work environment is usually quiet
  • Job cannot be performed from home
  • Expected to be on bank premises prior to opening/closing

 

PHYSICAL DEMANDS

  • Specific vision abilities required by this job include close vision and distant vision; Continuously typing and looking at a computer screen for a long period of time
  • Continuously required to sit, talk or hear
  • Frequently required to stand; walk and reach with hands and arms
  • Occasionally required to lift and/or move object weighting up to 30 pounds
  • Rarely required to lift and/or move objects weighting over 30 pounds

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Interested parties may send their resumes to chrissysmith@maconbtc.com.

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