First Volunteer Bank – Collector
Responsible for assessing hardship workout requests and granting alternative financing options within guidelines that meet the requirements of the bank as applicable.
- Identify past due accounts that meet criteria for contact.
- Evaluate file information and bank records to determine overall customer profile
- Establish written, verbal or personal contact with customers in order to resolve delinquency
- Use effective skip trace techniques to locate missing customers and collateral.
- Determine proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms.
Qualifications:
High School diploma or equivalent work experience.
Some collection experience preferred.
Interested parties may visit www.firstvolunteer.com/careers to apply.
