2303-2 Business Application Liaison

Bank of Tennessee
Business Application Liaison


Kingsport, TN 37663, USA



As the Business Application Liaison, you will serve as a connection between system application personnel and end users to assist in implementing technology solutions that meet the user’s needs. As a representative of the bank, you are required to present a positive and professional image at all times.




High school diploma or equivalent required
Five years of experience in system configuration preferred
Experience in project management practices and procedures preferred




  • Possess written and verbal communication skills, especially in technology
  • Possess an understanding of systems engineering concepts
  • Ability to conduct cost/benefit analysis
  • Ability to read/review any contracts, instructions and agreements
  • Ability to compromise and negotiate with those involved in a project
  • Ability to work with all levels of staff and vendors




  • Assist in implementing technology solutions at the request of an end user or other source to improve business processes
  • Effectively identify the requirements of the project, the need for the project, develop an implementation plan, and communicate clearly to those involved
  • Provides systems and configuration analysis to ensure the needs of the users are met
  • Assist with the system implementation, configuration management, system administration activities, problem resolution, or end user training
  • Assists with the review and implementation of any new software selections by performing the following tasks:
  • Assisting with the business case
  • Planning and monitoring the project
  • Eliciting any requirements
  • Organizing and delegating requirements/tasks
  • Communicating
  • Analyzing
  • Configuring system perimeters
  • Modeling techniques and methods
  • Developing procedures and performing training
  • Track and review system issues from end users; determine and communicate solutions
  • Maintain a current knowledge of commonly-used concepts, practices, and procedures for banking processes and technology
  • Maintain compliance with regulations and bank policies and procedures, including the Bank
  • Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements
  • Actively support the ongoing development of a culturally diverse workforce
  • Complete other duties as assigned as determined by management to be reasonable and beneficial




You will regularly sit stationary at a workstation, constantly operating a computer or other office machinery in order to complete your job functions. You will frequently communicate with other employees through various channels such as talking, listening, and typing. You will stand and walk occasionally.



Qualified candidates may click here to apply.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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