Frontline Retail Banking Certification

This two-day seminar’s focus is on the essentials for today’s banking environment to develop the universal branch, get the right team on board, provide exceptional service, make referrals, and build profitable relationships from millennials to baby boomers and veterans. This program is highly recommended for all bank employees in customer contact positions, branch managers, retail branch administrators, and marketing directors. 

Presenters

Christie Drexler , Owner, Drexler Consulting, LLC
Josh Collins, Consultant

Schedule Each Day

8:30 a.m. Registration
9:00 a.m. Program begins
Noon Lunch
1:00 p.m. Program resumes
4:00 p.m. Adjourn

Continuing Education Credit
Attendees qualify for 6.5 hours of Continuing Professional Education (CPE) credit in the area of Specialized Knowledge for each session.