TBA Credit Conference

Registration & Breakfast

Call to Order / Opening Remarks

2024 Tennessee Economic Update

The presentation looks at the short and long-term economic & investment implications of the post-COVID pandemic environment. The strength of businesses and consumers going into the crisis, along with unprecedented monetary and fiscal stimulus, has continued to surprise in terms of America’s speed of economic and profits recovery. The economic boom featured 40-year high inflation and a drum-tight labor market. Each has been normalizing, but markets worry that the Federal Reserve remains too restrictive, which could drive the economy into a recession. Or will inflation resume? Finally, the presentation looks at US politics; and demographics, with the massive Millennial generation reaching their prime productivity, earnings and spending years. The future may be challenging or bright, but it will be interesting!

Break: Solutions Marketplace

Fireside Chat

Utilizing Technology and Embracing AI in Credit Decisioning

As the financial industry evolves, technology and artificial intelligence (AI) are transforming the way banks approach credit decisioning. In this session, April Brissette, Chief Risk Officer at BHG Financial, will explore how institutions can leverage technology throughout the entire lending process to enhance efficiency, accuracy, and customer experience.

Good People Stay: The True Indicator of a Healthy Bank Culture

This presentation explores the pivotal role of people as the ultimate differentiator in today’s banking landscape, where advanced technology is increasingly a baseline requirement for success. While leveraging technology remains essential for competitiveness, the true distinguishing factor lies in investing in the hiring, development, and retention of top talent.

It delves into the key role of mentoring at all levels within the banking sector, highlighting it as one of the most impactful forms of training and development. Mentoring fosters growth, knowledge sharing, and leadership skills in both mentors and mentees, making it a critical component of organizational development.

Contrary to widespread fears, the presentation clarifies that AI will not lead to an employment apocalypse. Instead, AI tools will enhance productivity by augmenting the capabilities of productive employees, making them more efficient and effective in their roles. Employee retention is presented as a crucial cultural indicator, akin to a canary in the coalmine. High retention rates are often a sign of a positive work environment and strong employee engagement, which lead to more productive teams, higher customer satisfaction, and increased loyalty. The presentation underscores that retention rates are not just numbers but reflections of a company’s true culture and predictors of future business success.

“Good People Stay: The True Indicator of a Healthy Bank Culture” blends real-world examples, data, and humor to remind banking leaders that while technology levels the playing field, people still define the winners.

Lunch

Luncheon Speaker: "Finding the Why"

Paralympic champion Mallory Weggemann recounts the moment in 2008 when a routine medical procedure left her paralyzed and her world upended. She shares the physical and emotional challenges that followed, her months-long struggle to redefine her identity, and the self-reflection that helped her uncover her “why.” Weggemann also details the debilitating injury that derailed her 2016 Paralympics and the resilience that fueled her comeback, culminating in two gold medals and a silver at the Tokyo 2020 Games. Through her powerful story, she invites attendees to reflect on their own purpose, confront adversity with intention, and recognize that no challenge is insurmountable.

Break: Solutions Marketplace

Reception

Grand Prize Drawing

Breakfast

Call to Order

Fireside Chat: State Capitol Update

ECD Update

McWhorter, Commissioner of the Tennessee Department of Economic and Community Development, will share statewide ECD initiatives and the vision for the department.

CRE Credit Risk

Banking in the Era of Stablecoins and Digital Assets

Stablecoins and digital assets are rapidly changing how money moves...

Cyber Fraud, Trends and Best Practices

Explore the rapidly evolving world of cyber fraud...

Adjourn