About the Role
The Sales Manager II builds and deepens relationships with individuals, local businesses, and community organizations within the assigned market to grow deposit, consumer and small business loan, and financial service relationships. This role serves as a visible ambassador for the Bank by participating in community events, cultivating referral networks, and engaging customers in person to understand needs and deliver responsive, solution-oriented service. The Sales Manager II leads day-to-day branch performance by setting service expectations, coaching and developing staff, and fostering a culture of accountability, collaboration, and professionalism to ensure an exceptional customer experience. Commercial loan opportunities are referred to the Relationship Manager or Community Bank President, as appropriate. This position reports to the Director of Retail Banking.