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2412-1 Treasury Management Support Specialist
Southern Bank of Tennessee
Treasury Management Support Specialist
The Treasury Management Support Specialist will work directly with the Director of Treasury Management, Lenders, Retail, Deposit Operations, and customers to provide support for commercial deposit and treasury management services. This role may act as a subject matter expert for Treasury Management. • Provide direct support to customers and team members by responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone, email, or in person. • Prepare customer documents required to establish or maintain treasury management services. • Complete back-office customer setup for all treasury management products. • Provide training for all treasury management services, including but not limited to, ACH processing, online wires, digital banking for business, bill pay, sweep accounts, positive pay, remote deposit capture. • Identify other sales opportunities through implementation • Provide direct support to the Director of Treasury Management Requirements: • A minimum of 2 years in a treasury/cash management support role. • Working knowledge of Microsoft Office products. • Ability to occasionally stoop, kneel, bend, crouch, and lift up to 25 pounds. • Ability to solve problems independently while applying logic and discretion • Ability to adapt to change and respond to all requests in a professional manner • Working knowledge of Jack Henry CIF 20/20 platform, Xperience, Smart Pay, and Online Cash Management. Advanced working knowledge is preferred.
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