SUPERVISORY RESPONSIBILITIES:  Yes

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Works with Chief Lending Officer to develop and implement a Market Lending Plan to grow Pathway Lending’s loan portfolio across key sectors, identify and cultivate high-value lending opportunities.
2. Strengthens referral pipelines with community bank partners and collaborates with internal teams to achieve market-specific goals while maintaining portfolio health.
3. Leads loan sourcing and origination efforts while serving as the face of Pathway Lending in the region, promoting its mission, vision, and values, and facilitates partnerships to develop and deliver products and services.
4. Identifies and cultivates new growth opportunities and partnerships to expand the market for Pathway Lending’s loan and education products, with a focus on clients eligible for loans exceeding $100K.
5. Collaborates with Marketing to design outreach strategies aligned with East TN goals and refines efforts based on feedback from banks, stakeholders, and clients.
6. Oversees the implementation of Pathway Lending’s policies and procedures ensuring compliance and operational integrity. Ensures compliance with funder milestones and outcomes by tracking and reporting performance metrics and aligning lending and educational operations with grant requirements.
7. Trains and mentors, the marketing team on Pathway Lending products, provide leadership to the East TN team to foster excellence and collaboration, and equip team members with the skills and knowledge to deliver comprehensive client solutions across all lending products.
8. Works to ensure commitments to funders are achieved to maintain compliance with grant related activities.
9. Works with the Executive Team to establish and maintain the culture of the organization, a positive work environment, so that the organization attracts and retains top talent.
10. Other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. This position will need to provide excellent customer service with clients, team members and partners through strong program management and leadership skills. Tactical thinker with ability to translate strategic goals into actionable plans.  Attention to detail and accuracy, excellent written, verbal and interpersonal communications skills, ability to interact with all levels of the organization, ability to meet or exceed business goals and objectives, while fostering a team atmosphere.  Ability to work without direct supervision, self-reliance, and strong leadership skills are critical. Strong Microsoft Office skills including Adobe, ability to navigate multiple computer systems, applications, and utilize search tools to find information, strong analytical skills.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in business administration, Finance or a related field is required, master’s degree is preferred. 10+ years of experience of leadership role in banking or financial services. with a proven record of driving growth and achieving strategic goals. Must have experience resolving and working through complex customer issues and the ability to perform in a fast paced, high demand environment while balancing multiple priorities.

OTHER SKILLS:

Ability to communicate in English, remain in a stationary position 75% of workday, move, cognitive of job responsibilities; ability to travel if required; and ability to adapt to a changing environment. Aligns with Pathway Lending’s mission of providing clients and stakeholders with the highest level of service to facilitate their success and the economic growth of our CDFI market.