Working under the policy direction of Pathway Lending and under the general supervision of the Regional Director – East Tennessee this position provides support in administrative areas. The VP Lending-Knoxville is responsible for the overall growth and productivity of the designated market, primarily the Knoxville Metropolitan Statistical Area (KMSA). The VP Lending- Knoxville will also assist Pathway Lending in meeting established annual loan production goals.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Works with the Regional Director – East Tennessee to develop strategies for increased lending; establishes expected annual production levels and measures overall success on an ongoing basis.
2. Works to increase Pathway Lending’s visibility within the primary target market (KMSA) through a planned calling effort. The calls should focus on banks and ecosystem partners to establish a referral network for loan applications.

1. Works with clients to collect proper documentation for loan requests prior to submission for credit review.

1. Maintains a close working relationship with all internal partners and works with the SVP Education to determine the type and amount of technical assistance needed by the client.
2. Maintains periodic contact with existing clients to ensure they are satisfied with the service provided and to identify potential new opportunities.
3. Participates in various events and conferences throughout the year to increase Pathway Lending’s visibility in the respective market.
4. Evaluates the initial credit worthiness of the applicants in collaboration with the Regional Director – East Tennessee. Assesses the client's business operations and potential opportunities.

1. Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Ability to provide excellent customer service with clients, partners, stakeholders and team members. Strong Microsoft Office skills including Adobe, and ability to navigate multiple computer systems, applications, and utilize search tools. Knowledge of small business and commercial loan documentation, strong analytical skills with attention to detail and accuracy, excellent written, communication and interpersonal skills, ability to interact with all levels of the organization, ability to meet or exceed business goals and objectives, while fostering a team atmosphere. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

Bachelor's Degree is required. A Master’s Degree in Business, Public Administration, or Economic Development is preferred. Five+ years of experience in job related activities is required. Must have experience resolving and working through complex customer issues and the ability to perform in a fast paced, high demand environment while balancing multiple priorities.

OTHER SKILLS:

Ability to communicate in English, remain in a stationary position 75%, move, cognitive of job responsibilities; ability to travel if required; and ability to adapt to a changing environment. Aligns with Pathway Lending’s mission of providing clients and stakeholders with the highest level of service to facilitate their success and the economic growth of our CDFI market.