General Event Information

Thank you for your interest in the Tennessee Bankers Association’s events and continuing education opportunities. Quality professional development is essential to improving your financial institution and the banking profession. Programs feature expert speakers, the latest on critical topics, practical solutions to enhance competitiveness, and the opportunity to connect with other members.

Participation in TBA programs is limited to members, associate members, and nonmembers from an eligible membership category at applicable member or nonmember rates.

Below you will find important information and policies regarding our events.

Questions? Contact Us and Ask

Contact the TBA education department at 615-244-4871 or 800-964-5525.


Business casual attire is appropriate for all TBA programs. Because of temperature variations in meeting rooms, please bring a sweater or jacket for your comfort.


Special Needs

If you have a special need that may affect your participation in this program, or special dietary requests, please contact us detailing your needs at least 10 days before the program.


Cancellation Policy

Cancellations received in the TBA office 5 business days prior to the scheduled program will be refunded in full. Due to facility guarantees, cancellations received less than 5 business days prior to the scheduled program are not refundable. Substitutions are welcome. If applicable, an in-person registration may be transferred to a virtual registration at any time without penalty. Registrants who do not attend the program or send a substitute will be responsible for the entire registration fee.


Hotel Information 

The hotels listed are close to the TBA event sites for those who need overnight accommodations. Please call the hotel for room rates and to make reservations. Many events hosted offsite from TBA have dedicated room blocks. Visit that event’s dedicated webpage for details.


Inclement Weather Policy

Cancellations due to inclement weather are refundable, minus a late cancellation fee of $50 for a one-day program or $75 for a two-day program. Please call the TBA office at 615-244-4871 or 800-964-5525 x 150 concerning the status of a program due to inclement weather. This will provide information concerning program status, cancellation fee, and refund requests. You may call the program site phone number to check the status of the program.



The purpose of continuing education credits is to increase the professional competence of each of our members. Continuing education credits for each event can be found on that event’s dedicated webpage and/or brochure. For additional continuing education information, administrative policies or complaints, call the TBA education department at 615-244-4871 or 800-964-5525.

In accordance with the standards of the National Registry of Continuing Professional Education (CPE) Sponsors, CPE credits have been granted based on a 50-minute hour.

Tennessee Bankers Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors (150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417). Visit their website at

Attendees who require ICB credits should click here for further instructions.

Complaint Resolution

For more information regarding administrative policies such as complaints, please contact Sheena Frech or Monique White at (615)244-4871.


Photography/Audio/Video Policy

During TBA events, the Association and its staff regularly take photographs to highlight the speakers or participants, and opportunities available to its member companies, and the industry at large. By attending a TBA event, attendees give TBA permission to use any attendee’s voice and image in any such archival or promotional recording, photograph or streaming activity. For more information, please contact the TBA communications team at 615-244-4871 or 800-964-5525.


Antitrust Policy

Federal Antitrust laws prevent the discussion of certain pricing or market control actions among competitors. It is also a violation for the TBA to facilitate or permit such discussions at TBA meetings and events. Care should be exercised by both TBA staff and bankers, as antitrust liability is often established through circumstantial evidence. Please be conscious of the TBA antitrust policy and assist us in maintaining good corporate governances practices. For more information, please contact the TBA legal team at 615-244-4871 or 800-964-5525.