ABA Insurance Services, a member of Great American Insurance Group, serves the banking industry by offering D&O, bond, cyber and other related insurance to financial institutions countrywide, with 1 in 3 Tennessee banks choosing ABA Insurance Services for their coverage. Endorsed by Tennessee Bankers Association, this unique insurance program has been a market leader for over 30 years, and is recognized by insurance and banking professionals as a secure, stable and affordable source of coverage. Through the program’s primary reinsurer, American Bankers Mutual Insurance, Ltd., a distribution to banks has been declared for 30 consecutive years, totaling $88.8 million with Tennessee banks sharing over $43,000 in 2020. A P&C program is also available.


Matt Kommel
3401 Tuttle Rd, Ste 300
Shaker Heights, OH 44122-6393
(800) 274-5222
Email: mkommel@abais.com

An information resource to the financial community since 1991, Bank Director focuses on the strategic issues most fundamental to a bank’s CEO, senior leadership team, chairman and independent directors.  A privately-held company based in Brentwood, TN with offices in Washington, D.C., our team’s operational focus aligns with the educational, informational and fiduciary interests of a bank’s board of directors and C-suite of executives. In response to the mounting pressures placed on the banking community, Bank Director has created a board education program.  This affordable membership program combines Bank Director’s conferences, our quarterly publication, director training videos and our online library of exclusive articles.  It’s not a one-time learning opportunity, but rather an ongoing collection of resources in-person, in-print and online.  Active participation in this program is sure to send a strong signal to your regulators that you are committed to a “strong board, strong bank” philosophy and that your board has the knowledge to exceed governance expectation.


Amanda Wages
201 Summit View Dr., Suite 250
Brentwood TN 37027
(615) 777-8461
Email: awages@bankdirector.com

BankMarketingCenter.com (BMC) is a web-based marketing portal that empowers banks to produce professionally designed, bank-branded marketing materials in a matter of seconds. BMC puts you in complete control of the ad production process for your bank, saving valuable time and money.

BMC has thousands of successful marketing materials including ads, direct mail, statement stuffers, flyers, posters, digital signage and more. The process is easy. On the site, you can select a marketing piece and customize it within seconds. Your bank’s logo and contact info will be automatically inserted into the ad. You can edit the copy, colors, fonts, and select from millions of stock photos from Getty Images. Finished materials are then sent automatically to your compliance department for approval and then to your publication or printer.

BankMarketingCenter.com has proven to be so successful that banks of all sizes are now using this valuable service nationwide.
Program Benefits

  • 20% discount for TBA members.
  • Web-based and easy to use. No software required.
  • Software routes ad materials through bank’s compliance approval process.
  • Order history allows ad materials to be reviewed by regulators.
  • Professional advertising and marketing materials can be produced in seconds.
  • Change ad copy, photos, layout size, fonts and font sizes.
  • Select from over 9 million stock photos through Getty Images.
  • Select and use local media and printers.
  • Unarchive previous ads and edit them in seconds.
  • Users can have their photo and personal info automatically appear on ad materials.
  • Private labeled marketing sites can be developed for large banks.
  • Letter templates eliminate bad grammar and misspelled words. Databases can be added, with completed letters produced and printed in seconds.

Neal Reynolds
5 Old Stratton Chase
Atlanta, GA 30328
(678) 528-6688
Email: nreynolds@bankmarketingcenter.com

An expertly-staffed hotline, federal regulatory tools, policies and procedures, and unlimited reviews for small-to-medium community banks across the U.S. — the only all-inclusive banking compliance advisory. C/A’s nearly 1700 products and tools support 48 separate bank compliance areas –an unlimited-access Bank Compliance Library – conforms to the most recently published federal banking rules and regulations. Whether you are building institutional exam-readiness or a bank compliance program, C/A has all the resources, access, and availability for one membership subscription. Co-owned by the Tennessee Bankers Association and 28 other state bankers’ associations across the country. Contact C/A’s Membership Development Team at (888) 353-3933 or info@complianceallince.com.

Partner Resources

Brittney Stacey
PO Box 162407
Austin, TX 78716
Email: brittney@bankersalliance.org

The wholly owned insurance agency of TBA, Financial Products and Services, Inc (Financial PSI) offers insurance coverage and employee benefit plans specifically tailored for Tennessee banks. A board of directors composed of TBA members and executives provides oversight for Financial PSI. Its returns to the association help TBA offer high-quality services and programs to members while keeping dues among the lowest of any state bankers association in the country. Financial PSI products and services include: group medical and life insurance; group and individual disability insurance; 401(k) plans; supplemental retirement and survivor benefits for key employees and directors; long-term care insurance and financial institution bond, directors’ and officers’, and property and casualty coverage; estate planning and consultation; seminar programs for bank customers; and business continuation programs. Financial PSI can also partner with banks to create an insurance sales center, which helps increase noninterest revenue for your institution.


Brian Mobley
211 Athens Way, Suite 100
Nashville, TN 37228-1383
Email: bmobley@financialpsi.com

ICBA CRA Solutions provides CRA Education & Training, CRA Support Services, the CRA Collaborative Peer Group, and CRA qualified loans, investments, and grants. Since our inception in 2000, we have helped banks across the country earn meaningful CRA credit through elder financial abuse prevention programs—all with flexible funding options to make it simple for banks to get involved.

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Kristine LaVigna
Business Development Manager
8700 Trail Lake Drive W, Suite 140
Memphis, TN 38125
Email: Kristine.Lavigna@icba.org

Steffani Jenkins
CRA Liaison and Business Development Officer
8700 Trail Lake Drive W, Suite 140
Memphis, TN 38125
Email: Steffani.Jenkins@icba.org

Promontory Interfinancial Network is now IntraFi NetworkSM. Having built the largest bank network of its kind, we’re a trusted ally to community banks that never competes with banks for their customers and that helps them to attract and maintain valuable customer relationshipsgrow reciprocal depositsmanage liquidity and generate fee incomediversify funding, and reduce collateralization. Work with the market leader to grow profitability and increase franchise value. 

IntraFi Network’s innovative balance-sheet management solution — known as IntraFiSM Network DepositsSM (formerly CDARS®, ICS®, and IND® deposit solutions)— empowers institutions to increase profitability, grow franchise value, manage liquidity more easily, and serve customers better. To learn more, visit IntraFi.com.

Use of the IntraFi Network Deposits service is subject to the terms, conditions, and disclosures set forth in the applicable program agreements, including the applicable Participating Institution Agreement and Deposit Placement Agreement. Limits apply, and customer eligibility criteria may apply. If a depositor is subject to restrictions with respect to the placement of funds in depository institutions, it is the depositor’s responsibility to determine whether the placement of its funds through IntraFi Network services satisfies those restrictions. Program withdrawals may be limited to six per month when using certain IntraFi Network services. IntraFi Network, IntraFi, and Network Deposits are service marks, and CDARS, ICS, and IND are registered service marks, of IntraFi Network LLC.


Dave Still
1300 17th St N, Ste 1800
Arlington, VA 22209-3810
866-776-6426, ext. 3439
Email: dstill@promnetwork.com

Over the last five decades, Investors Title has partnered with over 500 financial institutions to establish lender-owned title insurance agencies, providing a profitable fee income opportunity and superior products and services. Our partners benefit from reliable, diversified, and profitable revenue streams. In addition to a network of agencies throughout the United States, Investors Title Insurance Company has 35 issuing offices in North Carolina, a 450+ attorney agent network of agents in the southeast region, and a growing network of more than 80 independent agents in Texas. We partner with organizations representing more than 400 financial institution charters, real estate industry companies, and other financial affiliates.

Based in Chapel Hill, NC, Investors Title is a wholly-owned subsidiary of Investors Title Company, which is traded publicly on NASDAQ (“ITIC”). Investors Title specializes in residential and commercial title insurance, related online products, 1031 exchanges, reverse exchanges, settlement services, title agency management services, and trust and investment services.

Our agency program offers affiliates a reasonable, often superior return on investment for little risk. In addition, regulatory requirements specify standards for both title insurance agents and financial institutions. Our lender-owned title agency model demonstrates a commitment to such standards through ALTA Best Practices and RESPA compliance, focusing on exceptional service and solution-driven products for our partners and customers.

Bank Ownership Benefits:
•    Significant fee income opportunity
•    Impressive ROI with long-term growth potential
•    A business model that capitalizes on economies of scale
•    Natural extension of real estate lending 
•    Better understanding of coverage options and claims resolution

Affiliate-owned agencies in Tennessee are managed and underwritten by Investors Title.

Since 1999, Tennessee bank-owned agencies have written over $75 million in title insurance, resulting in substantial cash dividends to the owner banks. The agencies strong focus on superior customer service and operational efficiencies is the hallmark of their success.  

BTET Summary
Bankers Title of East Tennessee has been proudly providing title insurance and related services in Tennessee since 1999. We are a multi-bank owned title agent serving East Tennessee, and we are proud to be affiliated with several community banks.

TCOS Summary
Title Center of the South has been proudly providing title insurance and related services in Tennessee since 1999. We are a multi-bank owned title agent serving Middle and West Tennessee, and we are proud to be affiliated with several community banks.

Partner Resources

Norma Carroll
121 North Columbia Street
Chapel Hill, NC 27514-3502
Email: ncarroll@invtitle.com

KeyState Captive Management, an affiliate of The KeyState Companies, has partnered with the Tennessee Bankers Association to offer a unique bank captive insurance program to Tennessee financial institutions. The Bank Captive Program is designed by national accounting firm Crowe Horwath LLP and then administered by KeyState Captive Management.  Banks that fit a certain asset size and earnings criteria can form their own wholly owned captive insurance company to finance risks (that are not commercially insured) in a tax advantaged way.


Josh Miller
101 Convention Center Drive, Suite 850
Las Vegas, NV 89109-2003
Email: jmiller@key-state.com

Ncontracts provides comprehensive vendor, compliance, risk management, and lending compliance solutions to a rapidly expanding customer base of over 4,000 financial institutions in the United States. We help financial institutions achieve their compliance and risk management goals with a powerful combination of user-friendly, cloud-based software and expert services. Our solution suite encompasses the complete lifecycle of risk, including vendor management, enterprise risk management, business continuity, compliance, audit and findings management, employee engagement, company culture alignment, and cybersecurity. The company was named to the Inc. 5000 fastest-growing private companies in America for the third consecutive year. For more information visit www.ncontracts.com or follow the company on LinkedIn and Twitter.

Become an Ncontracts client and:

  • Establish and/or refine vendor management policies
  • Pass compliance audits with assistance from our compliance team
  • Assess and monitor risks and opportunities with ease
  • Cut costs across the board by eliminating outdated, manual processes
  • Utilize state-of-the-art, leading technology for vendor management, cyber-risk management, findings management, contract management, and BCP

Rashida Holmes
214 Overlook Circle, Ste 152
Brentwood, TN 37027
Email: rashida.holmes@ncontracts.com

With 1,250 BOLI clients, NFP Executive Benefits (NFPEB) provides banks with customized solutions for designing and financing benefit programs to recruit, retain, and reward key officers and directors. NFPEB’s services include the implementation and administration of both BOLI and nonqualified benefit plans.  In addition, NFPEB provides its clients with timely, accurate documentation and regulatory compliance support. The organization includes CPAs, attorneys, MBAs, CLUs, CFP, and ChFC professionals, a former bank regulator and several former bankers and bank directors, and other experts with advanced degrees and licenses. Our staff also includes individuals with significant BOLI and benefits administration experience as well as one of the industry’s most recognized experts on accounting and tax matters. NFPEB has the exclusive endorsement of the Tennessee Bankers Association for the implementation and administration of both BOLI and nonqualified benefit plans. In addition, it has the endorsement of the American Bankers Association for the implementation and administration of BOLI and executive and director benefit plans. As further evidence of its leadership role in the industry, 10 additional state bankers associations also exclusively endorse NFPEB for BOLI. Call *David Shoemaker, CPA/PFS, CFP at 404.229.2941, *James Taylor at 901.831.9146 or *Linda Radley, CPA at 901.484.0195 for more information or visit https://executivebenefits.nfp.com.

*A Registered Representative of Kestra Investment Services, LLC, Member FINRA/SIPC.


“David Shoemaker and the NFP Executive Benefits team have been a trusted partner for our bank for 20 years for the design, implementation and ongoing support of our executive compensation plans and director deferred plans. David and his team continue to be resources for us in all areas related to strategic compensation plans.”

Mott Ford
Chief Executive Officer
Commercial Bank and Trust

“Our experience with NFP Executive Benefits has been exceptional.  David Shoemaker, James Taylor and their team bring knowledge and expertise, professional service and attention to detail in the administration of
our BOLI program.  Most recently we have entrusted them with other employee benefit opportunities.  They have been outstanding in making sure our BOLI and benefit plans are in line with regulatory guidance. We highly value our relationship with NFP Executive Benefits.”

John Muse
President & CEO
Farmers State Bank


Partner Resources

David Shoemaker, CPA/PFS, CFP®
8000 Centerview Parkway, Ste 525
Memphis, TN 38018-4256
Email: david.shoemaker@nfp.com

James Taylor
8000 Centerview Parkway, Ste 525
Memphis, TN 38018-4256
Email: james.taylor@nfp.com

TBA has partnered with ODP Business Solutions to provide association members significant discounts on a wide range of office and banking supplies, cleaning supplies, furniture, break room provisions, print solutions and promotional products.

TBA’s partnership with ODP Business Solutions is part of a national state bankers association discount program accessed by hundreds of banks across the country. The program has proven to deliver an average cost savings of 20-30% to participating members.

Partner Resources

Kimberly Gilbert
Senior Inside Sales Representative
855-337-6811 Ext. 12815
Email: kimberly.gilbert@officedepot.com

Pathway Lending is an economic development lender, certified by the U.S. Treasury Department as a Community Development Financial Institution. Pathway Lending provides loans, advisory services and training to businesses in Tennessee to help businesses grow and create jobs. Headquartered in Nashville, Pathway Lending offers a variety of loan products for working capital, accounts receivable and inventory financing, real estate, equipment, energy efficiency, and growth capital. By providing CRA qualified investments or loans to Pathway Lending, financial institutions receive Community Reinvestment Act credit under the investment and community development loan test. Additionally, loans and investments are eligible for Tennessee franchise and excise tax credits.


Clint Gwin
201 Venture Circle
Nashville, TN 37228-1603
Email: clint.gwin@pathwaylending.org

ServisFirst Bank is the Tennessee Banking Association’s partner for the agent credit card program. ServisFirst currently issues cards for over 100 community banks in the country, including many that have recently converted from other agent card programs. Through the program, TBA members will be able to issue credit cards to their customers, both commercial and retail, with their bank’s logo. The TBA board of directors recently approved the endorsement citing ServisFirst’s innovative product offerings, customer service and transparency on pricing. ServisFirst provides a simple, straightforward program that includes credit card marketing and portfolio management services at no cost to the bank.

ServisFirst will:

  • Develop, fund and execute marketing and advertising programs to grow the bank’s card portfolio, including letter writing campaigns, in-branch promotions, etc.
  • Provide a portfolio management team to support the bank
  • Underwrite, establish, maintain and conduct servicing activities including customer service and collections
  • Provide summary reporting on a quarterly basis
  • Conduct on-site meetings and provide on-site training

Key Benefits to Banks:

  • Twenty percent of net profit is shared with the TBA member bank
  • Compliance is managed by ServisFirst, which holds all the outstanding balances
  • Banks have the option to guarantee declined accounts (after review) and receive 80 percent of net profit share
  • Cardholder support is provided 24/7
  • Bank customers can choose from four types of cards, including a platinum benefits card and a cash back rewards card for both consumers and business customers
  • ServisFirst Bank also offers a customized purchase card program, which allows a higher amount of control and monitoring for business owners
  • The card program’s implementation fee will be waived for TBA members that are also members of the American Bankers Association

Caroline Latham
2500 Woodcrest Place
Birmingham, AL 35209
Email: clatham@servisfirstbank.com

At S&P Global Market Intelligence, we integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation, and assess credit risk. For community banks, we offer solutions to help bankers evaluate market opportunities, manage risk, and maximize performance. S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.


Ryan Chakalos
Charlottesville, VA
Email: ryan.chakalos@spglobal.com

The TBA’s Thumbprint Signature Program, which has been praised by law enforcement officials and embraced by many Tennessee banks, offers an easy and inexpensive way to deter check fraud without inconveniencing customers. Here’s how it works: When nonaccount holders ask to cash a check at a participating bank, they must place an impression of their thumbprint on the face of the check. A small “inkless” touch pad is used, which leaves a clear black print that disappears from the thumb with slight rubbing. The procedure is quick, simple and clean. Criminals foolish enough to put their thumbprints on bogus checks leave a positive ID that can be turned over to law enforcement officials. The program has been used as evidence in many cases and has assisted in the follow-up investigation of burglaries, thefts, and crimes other than forgeries.


T’Lanie Luu
Tennessee Bankers Association
211 Athens Way, Suite 100
Nashville, TN 37228-1381
Email: tluu@TNBankers.org

Vericast is a leading provider of solutions to help organizations deliver superior member experiences. The company is a leader in check printing, card personalization & instant issuance, deposit and loan acquisition programs, contact center services, digital marketing, direct mail, member insight analysis, cash handling supplies and promotional products. For more information, visit http://www.vericast.com or follow Vericast on LinkedIn and on Twitter @Vericast.


Chuck Rector
Email: Chuck.Rector@vericast.com

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